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The Stonecutters story 08 feb 2012

I love this story and it says a lot about our desires to always be someone else failing to see the wonder in what we have right in the palm of our hands.

 

The Stone Cutter

 

There was once a stonecutter, who was dissatisfied with himself and with his position in life.

One day, he passed a wealthy merchant's house, and through the open gateway, saw many fine possessions and important visitors. "How powerful that merchant must be!" thought the stonecutter. He became very envious, and wished that he could be like the merchant. Then he would no longer have to live the life of a mere stonecutter.

To his great surprise, he suddenly became the merchant, enjoying more luxuries and power than he had ever dreamed of, envied and detested by those less wealthy than himself. But soon a high official passed by, carried in a sedan chair, accompanied by attendants, and escorted by soldiers beating gongs. Everyone, no matter how wealthy, had to bow low before the procession. "How powerful that official is!" he thought. "I wish that I could be a high official!"

Then he became the high official, carried everywhere in his embroidered sedan chair, feared and hated by the people all around, who had to bow down before him as he passed. It was a hot summer day, and the official felt very uncomfortable in the sticky sedan chair. He looked up at the sun. It shone proudly in the sky, unaffected by his presence. "How powerful the sun is!" he thought. "I wish that I could be the sun!"

Then he became the sun, shining fiercely down on everyone, scorching the fields, cursed by the farmers and laborers. But a huge black cloud moved between him and the earth, so that his light could no longer shine on everything below. "How powerful that storm cloud is!" he thought. "I wish that I could be a cloud!"

Then he became the cloud, flooding the fields and villages, shouted at by everyone. But soon he found that he was being pushed away by some great force, and realized that it was the wind. "How powerful it is!" he thought. "I wish that I could be the wind!"

Then he became the wind, blowing tiles off the roofs of houses, uprooting trees, hated and feared by all below him. But after a while, he ran up against something that would not move, no matter how forcefully he blew against it — a huge, towering stone. "How powerful that stone is!" he thought. "I wish that I could be a stone!" he thought. "I wish that I could be a stone!"

Then he became the stone, more powerful than anything else on earth. But as he stood there, he heard the sound of a hammer pounding a chisel into the solid rock, and felt himself being changed. "What could be more powerful than I, the stone?" he thought. He looked down and saw far below him the figure of a stonecutter.

 
Wake the F@*k Up! 3 feb 2012

I have talked on this topic extensively. I see that it has resurfaced in the Guardian newspaper yesterday The top five regrets of the dying

The premise for it is still the same. How many of us simply glide through life without being aware of all the wonders we have around us our friends our families and the things we really love in life. We have all experienced that half hour of motorway driving were we can't remember the past 20 miles of our journey.

Well for some people a lot of life is like that. We get to certain stages in our lives realising that our children have grown up and are on there way to university and we didn't get a chance to pay too much attention to what was going on in their lives because we where too busy working or caught up in our own self interest.

 

Or that even though our hearts kept telling us that all we ever wanted to do was play music, create art or fly planes, we never followed that calling because our teachers or guardians told us constantly to stop dreaming and join the real world.

 

We never spoke out when we saw wrong or felt hard done by because we preferred the easy life.

 

We constantly worked at trying to amass more than we ever needed without realising we had all that we could want if we just found the wonder in what we already have. I have just read an article on Republican presidential hopeful Mitt Romney felt that he was not as successful as Donald Trump even though he had a personal wealth over over $250 million himself. When does the need for more end? For some it ends when they are lying on their death bed with the realization that making money never was the at the root of our happiness and regret takes hold.

 

It is time to Wake Up!. grasp your life by the bullhorns and start to take control of your future. Do a detox, start finding what it is that makes your heart sing and do more of it. Turn of the TV and start living a life of your own rather than the experiences of the latest soap stars. Start to exercise, fall in love with your partner all over again and get in touch with your kids on an emotional level for a change. Meditate, watch the sun rise or set on a cold spring day. Listen to music, create some if you can!! Spend more time connecting with nature. Spend more time connecting with life and have an appreciation for everything else that shares the planet with us, every action has a consequence make it a good one. From today yes today! decide that it is time for you to................... Wake the F@*k Up!

 

 

 
Why workplaces provide more than pay to many of us. 29 Jan 2012
What have you done today to make someone else feel good about themselves? Today was spent with patients in a local mental health hospital. It was a wonderful experience and very grounding to understand that sometimes what is most important in our lives is the feeling that we are cared for and we matter. The content of what we talked about today fell into the background in comparison to the feeling we experience from meeting up with other people in a non judgemental environment, communicating and being part of a mini community for a while.

Loneliness is the biggest problem in todays society. We may feel that it is a god send to be technologically connected but in truth we are emotionally very disconnected if we do not experience human interaction. We in truth don’t want self service checkouts at our supermarket. We long for a social interaction with the person we are purchasing our products from. We rarely receive this. The day of visiting a shop to purchase an item and also getting the news of births deaths and marriages within the town has slipped in larger urban areas. This has been clinically removed in our shopping experience as a time versus money argument and money always wins out.

Now more than ever we need to look out for each other. The workplace is as important a place as any where. I remember a company I worked for had an employee that had worked for the company all her life. She was 65 now and had worked for the same company for 50 years. She retired on a Friday with gifts from her friends and a shake of the hand from the HR manager. The following Monday morning she turned up for work as she usually did for the past 50 years. Not because she loved her job more than anything but because she lived alone and work was more than a place to be employed and get paid. It was somewhere to escape the loneliness of home. She returned each morning for the next week…

 It is vital that we make the places that we work a place were people feel connected, happy and accepted. We never know how important it is to the person sitting near us in the office.

We still need to ask that question each day. What have you done to make someone feel good about themselves today?
 
Happy at work 2012 9-01-2012

 

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   Waking up your workplace

Happy New year to all those wonderful companies helping to create happier more dynamic fun-filled workplaces. Happy new year to all those companies deciding to make changes to the way they view happiness in the workplace for the first time.

Four simple questions for your company this year.

What are you going to do this year to increase happiness levels within your company? Have you even tested your staffs levels of happiness?
What are you going to do differently in business that will let you stand out from all your competitors? Why would I want to do business with you?
What are you going to do to make your company a place that people really want to turn up to each day? To the point that you are an organization that is attracting job applications from energetic and passionate people who have heard how good it is to work with you.
Do you want to improve your bottom line?
Ok that was more than four questions but each one of them matters.

The benefits of a happy workforce is outlined here already. Decide to do something different in 2012 and find ways to make your staff feel energized and passionate about working for you. Contact us today for our 2012 Waking up the Workplace programme.

Happy days

 
Delivering Wow! 9 Dec 2011
One of the companies that I love to talk about when I present workshops is Zappos.com. I love companies that turn the nature of business as we know it on its head. One of the tenets we go by at Wake Up! is that “Nothing has to be the way you think it is” and Zappos do this very well. They are run by CEO Tony Hseih and he has an interesting outlook to the way Zappos is run and to the employees that are employed as part of the organization.

First of all what do Zappos do? They sell shoes and sneakers online throughout the United States. They have recently included clothing as part of their online sales stock.  Nothing too out of the world about that you might say. Lots of companies sell products online, including clothing. Where Zappos began to stand out was at the formative stages of their company structure when they had decided that values were going to be an integral part of the way the approached their market. I teach students the importance of values within not only our personal lives but also within business. Companies who have a clear identity of what their values are have a greater idea of where they are going. Values are our moral compass they can also be seen as our company’s compass too. Within Zappos they are clearly defined.

1. Deliver WOW Through  customer service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble

I particularly like “Delivering Wow through Customer service” which they do with unscripted conversations at their call centre. All delivery through the United States is free which is no mean feat when you are talking 3,994 km from their warehouse in Kentucky to Seattle. If you do not like the sneakers that you purchased you have a 365 days to return them(once they are in the same state you received them) no quibble. I recently read of a customer who had contacted Zappos about returning a pair of shoes she had purchased from them. Customer service had noticed that they had still not received the shoes a few weeks after they had been contacted by the customer. When they decided to make contact with the customer they discovered that the customers mother had passed away and returning shoes was the last thing on her mind. Zappos said that they would take care of the shoes and duly sent UPS around next day to pick up the shoes. The woman was also surprised to discover that she had received a bouquet of flowers the following week with condolences from Zappos. That is customer service!!

The interview stage at Zappos has potential employees being asked “On a scale of 1-10 how weird are you?’ I am not sure about you but I might be weird, I might even be very weird but am I going to impart this information at an interview. I don’t think so. Unless it is Zappos that I am looking to be employed by. They want people who grade themselves high on the weird scale and are willing to admit it. The weirder the better. Workers can wear what they want to work and can decide to decorate their workplace in whatever manner they want. No better way to brighten up dull offices or dull souls.

Training lasts for 4 weeks where a salary is paid. On the Friday of your first week training with Zappos you will probably be asked how you enjoyed your first week with Zappos and then you will be offered $3000 to leave the company. If you don’t take up the offer this week you can avail of the offer the following week as it will be a choice you will be given each Friday of your training. Why? you ask. It makes sense to have you leave the organization at this stage rather than discovering that you are a poor fit for the company 6 months down the road when the company has invested more time and money into you. It also instills a great sense of belonging to the workers that are left, knowing that they have  all turned down the $3000 to be there.

Watch any of the videos of Zappos staff on Zappos.tv to see a happy engaged workforce that are excited about coming to work. In a world of substandard customer service that leaves us waiting on the end of phone lines for answers to queries that make us feel maybe we where the problem in the first place, Zappos is a welcome breath of fresh air. With a turnover of over $1billion a year, a committed workforce and customers who keep happily returning. We can learn a lot from thinking different.
 
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